Returns | Sugar Creek Home Decor
Designer wreaths, front door wreaths, silk floral wall swags, flower door swags, hand painted glass candle holders, vases and Christmas tree ornaments, oak wall shelves, cherry shelf, walnut shelves, plant stands
Return Policy
If you are unhappy with any products you receive from us, you may return them undamaged, within 15 days of the day we shipped them, and we will gladly refund your purchase price minus the shipping and handling charges spent to get the item to you.
Shipping charges are non refundable.
you, the customer, are responsible for the return shipping charges. we advise that you do pay for insurance for any item over $100 in the event that something does happen to the product during the shipping process.
Returns must be done with approved authorization only, otherwise will not be accepted.
You must ask for authorization within 5 days of receipt.
All products must be returned in original packaging.
To qualify for the refund, the products must arrive at our facility within 15 days of the original shipment and in the same condition we shipped them (ie: resellable as new, undamaged merchandise).
Please repack the products carefully for the return trip to avoid damage in transit.
If you believe there will be a problem with the product reaching us within the 15 day period be sure to contact our customer service at 419-306-3787 to make special arrangements.
Special order items are not included in this policy, they are non returnable and non refundable.
